Terms & Conditions

Welcome to the official website of Shravya Asha Foundation. By accessing this website, making a donation, registering as a volunteer, participating in an event, submitting a form, or using any service provided through this website, you agree to these Terms & Conditions.

01. Acceptance of Terms

These Terms & Conditions govern your use of the Shravya Asha Foundation website, including donations, fundraising campaigns, volunteer registrations, event registrations, forms, communications and other available services.

If you do not agree with these Terms, please do not use this website or its services.

02. Use of the Website

You agree to use this website only for lawful purposes.

• Do not provide false, misleading or incomplete information.
• Do not use the website for fraudulent or unauthorized purposes.
• Do not attempt unauthorized access to our website, server or database.
• Do not upload viruses, malware or harmful files.
• Do not interfere with website security or functionality.
• Do not impersonate another person or organization.
• Do not misuse donation, volunteer or event forms.
• Do not copy or commercially exploit website content without permission.

03. Donations

Donations made through this website are intended to support the charitable, social welfare and community development activities of Shravya Asha Foundation.

By making a donation, you confirm that:

• The information provided by you is accurate.
• You are authorized to use the selected payment method.
• The donated funds are from a lawful source.
• You understand that donations are voluntary contributions.
• You will not initiate fraudulent payment disputes or chargebacks.

Donations may be used for charitable programs, community initiatives, operational requirements and other activities consistent with the Foundation's objectives.

04. Payment & Transactions

Donors are responsible for entering the correct donation amount and verifying transaction details before completing payment.

Please retain your transaction reference or payment confirmation for your records.

The Foundation is not responsible for payment failures caused by banks, payment gateways, card issuers, internet service providers or other third-party systems.

05. Refunds & Cancellations

Donations are generally treated as voluntary contributions and are not automatically refundable.

If you believe a donation was made accidentally, charged twice, made without authorization, or processed incorrectly due to a technical issue, please contact us as soon as possible with the relevant transaction details.

Any refund or reversal request will be reviewed individually and, where applicable, processed through the original payment method.

06. Tax Certificates & Receipts

Where applicable, Shravya Asha Foundation may issue donation receipts, certificates or other relevant documentation in accordance with applicable registrations and legal requirements.

Donors must provide accurate information required for issuing such documents.

A receipt or certificate does not automatically guarantee any particular tax benefit. Tax deductions are subject to applicable laws and the donor's individual circumstances.

07. Fundraising Campaigns

Campaign information, fundraising targets, project descriptions and requirements may change based on circumstances and funding needs.

The Foundation reserves the right to modify, postpone, combine, redirect or discontinue a campaign where reasonably necessary.

08. Volunteer Registration

Submitting a volunteer application does not guarantee acceptance or participation in a particular program.

Volunteers must follow applicable instructions, safety requirements, codes of conduct and program guidelines.

09. Event Registration

Event registration does not necessarily guarantee participation where capacity is limited or eligibility requirements apply.

The Foundation may modify event dates, locations, schedules, activities or other arrangements when circumstances require.

10. User Information

Information submitted through forms, registrations, applications, testimonials or other website features must be accurate.

You must not submit another person's information without appropriate authorization.

Information will be handled in accordance with our Privacy Policy and applicable law.

11. Testimonials & Success Stories

Testimonials, photographs, stories and impact-related content may be published where appropriate authorization or consent has been obtained.

12. Intellectual Property

Unless otherwise stated, website content including logos, brand identity, text, photographs, graphics, videos, documents, designs, icons and website layouts is owned by or used with permission by Shravya Asha Foundation.

Unauthorized reproduction, modification, distribution, publication or commercial use is prohibited.

13. Third-Party Services

Our website may use third-party services including payment gateways, hosting providers, analytics platforms, communication services and other external providers.

The use of such services may also be subject to the respective terms and policies of those third parties.

14. Website Availability

We make reasonable efforts to keep our website available and functional. However, temporary interruptions may occur because of maintenance, technical issues, server problems, network failures, security incidents, software updates or third-party service interruptions.

15. Accuracy of Information

We make reasonable efforts to maintain accurate and current information. However, errors, omissions, outdated information or technical inaccuracies may occasionally occur.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Shravya Asha Foundation shall not be responsible for losses arising from temporary website unavailability, third-party service failures, payment failures, network interruptions, inaccurate user information, technical errors or circumstances beyond the Foundation's reasonable control.

17. Fraud & Unauthorized Activities

The Foundation may investigate transactions or activities that appear suspicious, fraudulent or unauthorized and may report such activity to relevant authorities where required.

18. Privacy

Your use of this website may involve the collection and processing of personal information. Personal information will be handled in accordance with our Privacy Policy and applicable privacy laws.

19. External Links

Our website may contain links to third-party websites. These links are provided for convenience and informational purposes. The Foundation does not necessarily control or endorse external websites.

20. Prohibited Activities

• Committing or attempting fraud.
• Submitting false information.
• Abusing refund or chargeback mechanisms.
• Attempting to compromise website security.
• Introducing malicious software.
• Unauthorized scraping or copying of website content.
• Misrepresenting your relationship with the Foundation.
• Using the Foundation's identity for unauthorized fundraising.
• Collecting donations in the Foundation's name without authorization.

21. Suspension & Termination

Shravya Asha Foundation may suspend, restrict or terminate access to website features, registrations or services where it reasonably believes that a user has violated these Terms or applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Shravya Asha Foundation, its authorized representatives and associated personnel against claims, losses, liabilities, damages, costs or expenses arising from your unlawful use of the website or violation of these Terms.

23. Force Majeure

The Foundation shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, epidemics, government restrictions, civil disturbances, war, strikes, infrastructure failures, cyber incidents and telecommunications failures.

24. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the Foundation's legally registered office.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by law.

26. Changes to These Terms

Shravya Asha Foundation reserves the right to update these Terms & Conditions at any time. Updated Terms become effective when published on the website unless another effective date is specified.